Terms of service

TERMS & CONDITIONS

Last updated: September 10, 2026

Welcome to Marc Vicci Hair. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. GENERAL

This website is operated by Marc Vicci Hair. Throughout the site, the terms “we,” “us,” and “our” refer to Marc Vicci Hair.

By using our website or purchasing our products, you agree to be bound by these Terms & Conditions and any additional policies referenced on our website.

2. PRODUCTS

We make every effort to display our hair products, colors, textures, lengths, and images as accurately as possible.

Because hair is a natural product, slight variations in color, texture, density, or appearance may occur.

Customers are responsible for selecting the appropriate product, color, length, texture, and quantity before completing their purchase.

3. ORDERS & PAYMENT

By placing an order, you confirm that all information provided during checkout is accurate and complete.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, or inventory issues.

All prices are displayed in the currency indicated at checkout. Applicable taxes and shipping fees may be added where required.

4. SHIPPING & DELIVERY

Orders are processed according to the shipping information provided on our website.

Delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, weather, customs, holidays, or other unforeseen circumstances.

Once an order has been handed over to the shipping carrier, Marc Vicci Hair is not responsible for carrier-related delays.

Customers are responsible for providing a complete and accurate shipping address.

5. RETURNS & REFUNDS

All purchases are final sale, except where a return, refund, replacement, or other remedy is required by applicable law or where an order qualifies under our Returns & Refunds Policy.

Please inspect your order before installing, washing, coloring, cutting, or otherwise altering the hair.

For damaged, defective, or incorrect items, please contact us within the timeframe specified in our Returns & Refunds Policy.

6. PRODUCT CARE & USE

Customers are responsible for properly caring for and handling their hair products.

Marc Vicci Hair is not responsible for damage resulting from improper installation, maintenance, styling, chemical treatments, coloring, bleaching, excessive heat, or improper use of the products.

For best results, customers should follow appropriate professional hair-care and installation practices.

7. WEBSITE USE

You agree not to use our website for unlawful purposes or in a way that could damage, disable, overburden, or interfere with the website or its services.

Unauthorized use of our website, content, branding, images, logos, product descriptions, or other materials is prohibited.

8. INTELLECTUAL PROPERTY

All content appearing on this website, including but not limited to the Marc Vicci Hair name, logo, photographs, product images, graphics, text, designs, and other materials, is owned by or licensed to Marc Vicci Hair unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or use our content without prior written permission.

9. ACCURACY OF INFORMATION

We reserve the right to correct errors, inaccuracies, or omissions and to update information on our website at any time without prior notice.

This may include product descriptions, pricing, availability, promotions, and other information.

10. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping providers, technology providers, and other service providers.

Your use of these services may also be subject to the terms and policies of those third parties.

11. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Marc Vicci Hair will not be responsible for losses or damages arising from the improper use, installation, modification, or care of our products, or from circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

12. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and protected.

13. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective when posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

14. CONTACT US

If you have any questions regarding these Terms & Conditions, please contact Marc Vicci Hair through the contact information provided on our website.

Marc Vicci Hair